Dry Cleaning Services Overview
Customer accounts are very important to dry cleaning businesses as they rely on linking the customers to the garments. Of course this can be done with a simple ticket number, but if you can have the customer’s name instead, and track their spending, then you can target your services better to those who need it.
Customer accounts also allow you to get in touch easily with your customer if an issue arises with a repair or the cleaning required. At other times you might have to send a reminder to a customer to collect their items.
The most important thing customer accounts can do for your business is keep a record of all transactions with that customer, allowing you to view service history and offer discounts to your most loyal. It’s easier to keep a customer then get a new one!